Technology made simple for seniors — right in your living room
Break free from tech headaches — I bring patient, personalized support right to your door. As a certified Electronics Engineering Technologist (NSCC EET), I combine hands-on expertise with a neighbourly touch.
Serving Trenton, New Glasgow, Stellarton, Pictou, Antigonish, and nearby communities.
A familiar face
You’ll always speak with me—no call centres or transfers. I learn your home setup and tailor solutions that fit your routine.
Digital materials provided by email or secure link after each session. Printed handouts available upon request for an additional fee.
Clear, written guides
Every visit ends with easy-to-follow notes and labels. You can revisit step-by-step instructions anytime—even after I’m gone.
Digital materials provided by email or secure link after each session. Printed handouts available upon request for an additional fee.
Practical, cost-smart advice
I recommend what works for your needs and budget. No upsells, no commissions—just honest guidance.
Digital materials provided by email or secure link after each session. Printed handouts available upon request for an additional fee.
In‑home services
Every session is paced to your comfort level. Add a comprehensive Digital Safety Check-Up for total peace of mind.
Wi‑Fi & Internet Setup
Router/modem install, dead-zone fixes, printer & device connections.
Smartphone & Tablet Help
Device setup, OS updates, app installs, photo backup & sharing.
TV & Streaming Setup
Smart TV, Roku, Fire TV, Apple TV; app sign-in and universal remote setup.
Computer Tune-Up
Speed boosts, virus/scam cleanup, email & printer troubleshooting.
Custom Tech Sessions
Personalized device recommendations, accessibility configuration, or deep-dive troubleshooting.
Extra time: most services +$40 per 30 min; Custom +$50; Commercial +$65. Travel included within service area.
Online safety & scam prevention
Protect yourself from scams, fraud, and privacy risks. I’ll show you how to spot red flags, set strong passwords, and keep your info safe — in plain language, with written notes.
- Spotting scam calls, emails, and texts
- Setting up safe passwords and two‑step login
- Privacy settings for Facebook, Google, and more
- What to do if you think you’ve been scammed
Digital safety checklist (PDF or link) provided after your session; printed version available for a fee.
Flexible Membership Plans
Choose the level of support that fits you best. Our plans are designed to save you money compared to booking single visits — while giving you priority care. Cancel anytime.
Essential Care
$39/month
Core remote support access and special member rates.
- Member-only rates on all visits
- Priority scheduling for remote sessions (Zoom/Meet/Teams)
- Phone and email support (up to 2 calls & 3 emails per month)
- Annual digital safety check-up (remote)
Peace of Mind
$79/month
1× 60‑min in‑home visit per month, priority scheduling, phone/email support, and an annual digital safety check‑up.
- 1 in‑home visit per month (up to 60 min)
- Priority scheduling
- Phone and email support (up to 3 calls & 5 emails per month)
- Annual digital safety check-up
- Member‑only rates for additional visits
Premium Care
$119/month
Expanded support with both remote and in-home service.
- 1 remote session per month (up to 60 min)
- 1 included in-home visit per month (up to 90 min)
- Priority scheduling with expedited response
- Phone and email support (up to 5 calls & 10 emails per month)
- Annual digital safety check-up (remote or in-home)
Compare Plans
| Feature / Benefit | Essential Care $39/mo |
Peace of Mind $79/mo |
Premium Care $119/mo |
|---|---|---|---|
| Included Remote Sessions | – | – | 1 / month |
| Included In-Home Visits | – | 1 / month (up to 60 min) | 1 / month (up to 90 min) |
| Priority Scheduling | ✔ (remote) | ✔ (remote) | ✔ expedited |
| Phone Support (per month) | Up to 2 calls | Up to 3 calls | Up to 5 calls |
| Email Support (per month) | Up to 3 emails | Up to 5 emails | Up to 10 emails |
| Annual Digital Safety Check-Up | ✔ remote | ✔ remote | ✔ remote/in-home |
| Member-Only Rates on Extra Visits | ✔ | ✔ | ✔ |
Usage Disclaimer
Phone and email support is provided under our Fair Use Policy to ensure all members receive timely, high-quality assistance. Typical fair use is up to the number of calls/emails in your plan; additional support is always available at discounted member rates. Travel surcharges apply for in-home visits beyond the included radius in Premium Care.
Straightforward Pricing
| Service | Base Duration | Base Rate | Additional Time | Notes |
|---|---|---|---|---|
| Wi‑Fi & Internet Setup | Up to 60 min | $109 | $40 per 30 min | Router/modem, dead-zone fixes, printer & device connections |
| Smartphone & Tablet Help | Up to 60 min | $109 | $40 per 30 min | Setup, OS updates, app installs, photo backup & sharing |
| TV & Streaming Setup | Up to 60 min | $109 | $40 per 30 min | Smart TVs, Roku/Fire/Apple, streaming apps, universal remote |
| Computer Tune-Up | Up to 60 min | $109 | $40 per 30 min | Speed boosts, virus/scam cleanup, email & printer troubleshooting |
| Digital Safety Check-Up (add-on) | +30 min add-on | $69 add-on | n/a | Or standalone 60 min session at $129 |
| Custom Help | Up to 60 min | $139 | $50 per 30 min | Device recommendations, accessibility setup, other deep dives |
| Commercial On‑Site Support | 60 min | $135 | $65 per 30 min | Small business IT, urgent troubleshooting, or setup. |
| Travel (beyond core zone) | Per visit | $25 | n/a | Covers fuel & extra drive time |
All prices in CAD. Taxes are extra; travel fee may apply outside service radius (15km).
Frequently Asked Questions
How far do you travel?
I include Trenton, New Glasgow, Stellarton, Pictou, Antigonish and nearby communities. A small travel fee applies only beyond the core zone.
Do I need to prepare anything before you arrive?
Just have your devices, chargers, and any passwords you already know handy. I’ll never ask you to disclose banking or other highly sensitive passwords.
What if I forget what we covered?
You’ll receive clear, written notes with labeled steps. Members can also email or call with follow‑up questions at no extra cost.
How does billing work?
Session fees are due at the end of the visit (cash, e‑transfer). No surprise fees—extra time is only added with your approval.
Group Workshops
Small group learning for friends, families, or organizations. Includes digital materials and Q&A; printed handouts available for an extra fee. +$25 per extra attendee.
In-Person Workshop
- Up to 8 participants
- 90-minute session
- Hands-on assistance
- Digital materials provided by email or secure link after the session
- Extended Q&A time
Virtual Workshop
- Up to 12 participants
- 60-minute session
- Screen sharing demos
- Digital materials provided by email or secure link after the session
- Interactive Q&A
Popular Topics:
- ✔ Streaming TV & movies
- ✔ Online safety & scam prevention
- ✔ Photo sharing & backup
- ✔ Social media basics
Custom topics available upon request
About NovaCare Tech
I'm Aaron—an NSCC-trained Electronics Engineering Technologist (EET) with over 15 years of experience making technology stress-free for seniors and families. Background-checked, I deliver no-nonsense, practical solutions without the sales pitch.
My mission? Teach you, empower you, and leave you with clear, written guides you'll actually use — so you can enjoy your tech, not fight it.
Why Choose NovaCare Tech?
- Patient, personalized support tailored to your needs
- Clear, written instructions for easy reference
- Local, in-person help from a trusted neighbor
- No upsells, no commissions—just honest advice
Testimonials
“Aaron was so patient and explained everything in a way I could understand. I feel empowered using my iPad now. Now I can video chat with my grandchildren every weekend.”
– M. Campbell, New Glasgow
“No more scam calls! He walked me through phone setup and spotting red flags.”
– S. MacDonald, Pictou
“Those handwritten notes were gold—I’m comfortable on Zoom thanks to Aaron.”
– J. Fraser, Stellarton
Book a Free Consultation
Or call 902‑932‑4112
📄 Privacy Policy
Last updated: August 17, 2025
At NovaCare Tech, your trust means everything. We collect only what we need to help you, and we protect it with care.
1. What We Collect
- Contact details (name, phone, email, address)
- Device info (make, model, issues)
- Service notes (for your reference)
2. How We Use It
- Provide service, schedule appointments, maintain records
- We never sell or rent your data
3. Sharing
- Only as required by law
4. Security
- Stored securely, only as long as needed
5. Your Rights
- Request a copy or deletion at any time
6. Changes
Any update will be dated here.
⚖ Disclaimer
Advice and hands-on help are delivered with expertise, but we can’t guarantee results or prevent every issue. You are responsible for your devices and accounts. We do not profit from product recommendations.
💡 Credits
- Unsplash for photography
- Tailwind CSS for styling
- Alpine.js for interactivity